You may print the QR code for the tickets or have them on your phone. When redeeming your online photo op ticket. There’s nothing worse than being next in line for your big moment only to have the person in front of you stop the whole process because they cannot recall which email they purchased their ticket under and forgot to print their tickets. Due to weak wifi or others who may forget their ticket, have an invalid ticket, are unsure of how to look up their ticket we do not scan at the photo op booth as all of these things will stop or slow the line entering the photo op booth itself. We do this for a variety of reason but first and foremost it avoids the slow down of the photo op process itself. You do not need to rush over to the photo op redemption area early Saturday morning if your photo op is not until later in the day or Sunday. You may do this at any time prior to the start time of your photo op. Photo op tickets you purchase online will need to be redeemed prior to you queuing for your photo op. We do not release more tickets at the event, so in other words, sold out means sold out. We urge you to not wait in the sales line for tickets that are sold out. When tickets show as sold out online upon sales close, it means they will also be sold out at the event. Please see the section on swapping and upgrades for more information. In this case, you will have the opportunity to upgrade your cast or grouping. In the case of guests being added to a cast or grouping and the price changing on the cast or grouping, the original listed cast or grouping may be cancelled in favor of the newly listed cast or grouping. Ticket prices are subject to change at any time, however if you have already purchased a photo op ticket for a specific guest’s solo photo and their price is increased, your ticket is still valid. Also, for high profile guests, we and the event will typically post on social media the time and date for that guest’s tickets to be added for sale. However, the ticket will be always added the Tuesday following pricing confirmation. In some cases, if we do not receive confirmed pricing for a guest by the Tuesday following their announcement, a ticket may not be added in that round of tickets. So if you see a guest announced for an event but their photo op ticket is not showing for sale, it usually means it will be added the following Tuesday. Tickets are typically added on Tuesdays, what we call #newtickettuesday or #ntt. This means that we will add tickets throughout the online sales process. Photo op tickets are added as guests and pricing is confirmed with agencies and event promoters. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible. Please understand that a photo op is not a meet and greet, it is a rapidly moving process. If you really would like a little time to converse with a celebrity guest, we would strongly suggest you opt for a autograph as typically the autograph is a somewhat slower moving process. It is a photo opportunity in the literal sense of the word. The process is very quick without time to converse with the guest or guests. To avoid confusion, a photo op is not a meet and greet. Your photo is ready in around a minute after the photo has been taken with our “print it in a minute” technology. We then print a high quality 8×10″ of the photo on professional dye-sublimation photo printers. The photo is taken under ideal lighting conditions and with a top of the line DSLR camera. Please be sure to read the entire page, especially if you are unfamiliar with the photo op process or if you have not had photo ops with us in the past.Ī photo op is essentially a photo taken with you and the celebrity guest or guests you have purchased a ticket for. The information contained within this page will help you make the most of your photo op experience. It is extremely important that you are familiar with it. Please be sure to read the following information. The photo op price list will become active once online sales have ended. Be sure to revisit the photo op schedule often to check for changes. Please bear in mind, the photo op schedule will not be released until approximately 2-3 weeks prior to the event. All remaining tickets will be sold at the show. Please keep in mind, on-site sales are nonrefundable. Online ticket sales end 9/18/19 at 12PM EST.
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